Support
Need a hand with MenuMacros? We're happy to help. The quickest way to reach us is by email - we typically reply within a couple of days.
Email supportFrequently asked questions
How does MenuMacros rank dishes?
We score each menu item against your profile and goal - your height, weight, sex, age, activity level, and whether you want to lose, maintain, or gain - then sort restaurants and dishes by how well they fit, factoring in the cuisines and foods you like.
Why does the app ask for my location?
Location is used to find and sort restaurants near you by distance. It is only used to serve results to you and is never used to track you across other apps. You can turn it off in your device settings at any time.
How do I manage or cancel my subscription?
Subscriptions are billed through the App Store. Open Settings on your device, tap your name, then Subscriptions, and select MenuMacros to change or cancel. Cancelling stops future renewals; you keep access until the end of the current period.
How do I delete my account and data?
You can delete your account from within the app under Settings. Once deleted, we remove or anonymise your personal information except where we must keep it to meet legal obligations. You can also email us and we will action it for you.
The calorie or macro estimate looks off - what can I do?
Estimates are our best guess from menu and photo data and can vary by portion and preparation. If something looks wrong, email us the restaurant and dish and we will take a look.
Still stuck?
If your question isn't covered above, email rmardall@gmail.com with as much detail as you can - your device, the app version, and what you were doing when something went wrong - and we'll get back to you.
Privacy & terms
For details on how we handle your data, see our Privacy Policy and Terms of Service.